Is Unboxify a trusted website – Unboxify.in Review

Unboxify is a scam website. They deliver products but do not offer returns or replacements, even though they claim to allow returns or replacements within 7 days. They do not respond to customer messages until the 7-day period is over. After that, they might reply if you message them. We will share many reviews and experiences from people who have ordered from Unboxify to show how they have been treated.

About Unboxify.in Platform

Based on its website, Unboxify claims to sell electronics and gadgets, including smartphones, tablets, watches, and more. They say these products are returned by users from platforms like Amazon and Flipkart. When people buy items from Amazon or Flipkart but return them due to reasons like changing their minds, not liking the product or price drops, Unboxify buys these returned items from the e-commerce platforms. They then sell these products on their website at a 30% to 60% discount.

Unboxify Return Policy

On their return policy page, Unboxify states a 7-day return policy with two categories under which you can request a return:

• Damaged/Different Product Delivered: They claim that if you receive a damaged or incorrect product, you can get a replacement. However, many people, including myself, have shared experiences on platforms like Reddit, Quora, and MouthShut, stating that Unboxify does not honor this policy, even when a damaged product is delivered.
• Defective Product Delivered: They mention that if you receive a defective product, you must visit the nearest service center to repair or claim it. This means the responsibility falls on the customer to resolve the issue, rather than Unboxify offering a replacement or refund.

Unboxify Secured Warranty

Unboxify offers something called a Secured Warranty on the products they sell. This means when you buy a product from them, you might see a warranty mentioned. However, this warranty works differently than usual. If you need to claim the warranty, you must visit the nearest service center for that product. If the service center refuses to repair your product, you will have to pay for the repair yourself. After paying, you need to share the repair cost details with Unboxify. Their team will verify the details and then initiate a refund for the repair cost.

Important Note: The repair cost should not exceed the original price of the product. If it does, Unboxify states on their website that they will initiate a refund, and you will have to return the product to them.

This information is often hidden from users and is not clearly displayed. It seems to be included only to build trust with customers and avoid legal issues. You can find these details on their Unboxify Secured Warranty page, but they do not make it easily visible to buyers.

Unboxify Customer Service

Unboxify offers customer support only through WhatsApp. They do not provide options like email, ticket systems, or phone support at the moment. When you contact them on WhatsApp to share your problem, they often respond by sending policy links instead of offering direct help. Additionally, they tend to copy-paste the same generic messages repeatedly, which can be very frustrating for customers seeking real solutions to their issues.

Unboxify Public Review

There are many mixed reviews about Unboxify on social forums and review sites like Reddit, Quora, MouthShut.com, and others. While some reviews are positive, the majority of them are negative. Many customers have shared their bad experiences, highlighting issues like poor customer service, failure to honor return policies, and difficulties with warranties. These negative reviews suggest that Unboxify often fails to meet customer expectations and deliver reliable service.

Conclusion:

Before buying any product, make sure to check reviews on different websites and forums. This can help you avoid falling victim to scams.

If you encounter any issues with a service or platform, share your review on social media. Mention us in your post so we can investigate further. We will look into the matter and write a detailed report about the service or platform to help others stay informed.